Shipping Policy | Pata's Stone Crab Delivery
Within the counties of Dade, Broward, and Palm Beach we ship the same business we receive your order. Delivery times for Dade and Broward Counties are 1 hour; and 2 hours for Palm County.
We ship overnight anywhere in the continental United States and 3 to 4-day delivery times to selected countries in Europe, Asia as well as Canada. All the products are shipped in insulated boxes along with Gel Packs. Gel packs do not cross-contaminate. Gel packs do not become liquid, therefore will not spill if the container cracks. When in receipt of your package, extract the stone crabs from the container.
PATAS STONE CRAB POLICY FOR LOSS, DAMAGED OR STOLEN GOODS
We accept claims for loss, damaged or stolen goods:
Email us at: info@PatasStoneCrab.com and include:
- Your Full Name and Contact Information
- You Order #
- Description of your claim
- Photos (when possible)
We’ll reply to your claim within 24 Hrs.
(786) 505-5237
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